You will not be allowed to compare more than 4 products at a time
View compareright of return
Customer satisfaction is our top priority. If you are not satisfied with your purchase, you may return or exchange under the following conditions:
1. Return period
You can return the products within 14 days of receipt . The returned products must be unused, in the original packaging and with all accessories.
2. Return conditions
- The product must be unused, undamaged and in its original packaging.
- There must be no defects or damage to the product.
- Return requests must be received within 14 days of receipt of the product.
- Personalized products, hygiene items (e.g. headphones, underwear) or used products cannot be returned.
3. How to request a return
To request a return, you can contact our customer service and you will be provided with the return instructions.
4. Return costs
The customer is responsible for the cost of returning the product unless the product is faulty or has been delivered incorrectly. Once the returned goods have been received, they will be inspected and the return approved.
5. Refund
Once the return is approved, the purchase amount will be refunded according to the payment method you used within 5-7 business days .
6. Exchange
Products can be exchanged under the same return conditions. Exchanges can be made for the same model in a different size or color.
7. Excluded products
- Personalized products
- hygiene products
- Used or damaged products
If you have any further questions regarding returns, please contact our customer service.